We've designed this interactive help centre to help get you the information you need ASAP. Enter keywords in the search bar to browse 80+ articles covering our Frequently Asked Questions and important Online policies. Can't find the answer to your question? Each article has a 'submit a request' button to help you get in touch with our friendly Customer Service team.
Email: hello@bardot.com
Phone Number: 1300 466 526 (AUS) or +61 3 9420 7971 (INT)
**Customer Service will be closed on Tuesday, 3rd of November, due to the Melbourne Cup Public Holiday here in Victoria.
Customer service will re-open from Wednesday, 4th of November. Thank you for your patience and understanding.**
Our customer service operating hours are between 9am-5pm AEDT Monday to Thursday and 9am-4pm AEDT on Friday (excluding Victorian Public Holidays). We will endeavor to respond to all emails within 2 business days, however during peak periods there can be delays.